We understand the cannabis market and how business is transacted and types of collection issues you may face. Whether your customer is a cultivator, manufacturer, distributor, dispensary or service provider, our focus will be on tailoring a plan to get the best result from each account you place with us. We understand that the cannabis industry is new to credit and that hard-handed collection tactics don’t work. AGA collectors are professional business negotiators and to maximize your recovery, we will assign a collection team that has been specifically trained on the cannabis market. We have over four decades of B2B collection experience representing leading manufacturers, wholesalers, distributors and service providers in all industries.
When communicating with your customers, we’ll maintain the highest level of professionalism to protect your business relationships. During the collection process, we’ll treat your customers in a way that won’t deter them from doing business with you in the future, should that be your desire.
Our secure online reporting platform is available 24/7 to give you the visibility you need on your account. The AGA Dashboard gives you a real-time view of your account activity and streamlined reports that let you conveniently view all your file information, collector notes, payment and remittance reports. The dashboard also gives you the ability to directly communicate with the collector handling your file.
Our B2B team has a wealth of experience in commercial collections. All our collectors go through rigorous training and have earned industry certifications. Most of our collectors have been with us for over ten years.
Keeping your information secure is our top priority. We have implemented all the latest information technology to safeguard all data. Our systems and procedures are routinely audited by banks, insurance companies and our clients. Many Fortune 500 companies select us as their collection agency only after doing their due diligence regarding information security and compliance.
